Terms of Service

Terms of Service

Last Updated: June 29, 2026

Welcome to flexili.shop. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Business Information

Brand Name: flexili.shop

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

3. Products and Services

We strive to display accurate descriptions, images, and pricing of our products. However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Correct pricing or product information errors.

  • Refuse or cancel orders if necessary.

4. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel any order due to:

  • Incorrect pricing

  • Product unavailability

  • Payment issues

  • Suspected fraud

  • Incorrect customer information

If payment has already been made for a cancelled order, the applicable refund will be processed.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes, including GST where required, are charged in accordance with Indian law.

6. Payments

We accept payments through secure payment gateways approved by Shopify.

By placing an order, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Shipping timelines are estimates and may vary due to courier operations, weather conditions, holidays, or other unforeseen circumstances.

While we strive for timely delivery, we cannot guarantee delivery dates.

8. Returns and Refunds

Returns and refunds are governed by our separate Refund Policy.

Customers should review the Refund Policy before making a purchase.

9. User Responsibilities

You agree to:

  • Provide accurate and complete information.

  • Use the website only for lawful purposes.

  • Not misuse, interfere with, or attempt to gain unauthorized access to the website.

  • Not engage in fraudulent or illegal activities.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and other materials, is the property of FREYA ENTERPRISE or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, FREYA ENTERPRISE shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this page.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Surat, Gujarat.