Shipping Policy

Shipping Policy

Last Updated: June 29, 2026

Thank you for shopping with flexili.shop, operated . This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are processed on Monday to Saturday, excluding public holidays.

  • Once your order has been shipped, you will receive a confirmation email or SMS with tracking details, where available.


2. Shipping Time

Estimated delivery times are:

  • Within India: 3–7 business days (depending on your location)

  • Remote or rural areas: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.


3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on eligible orders.


4. Order Tracking

Once your order is dispatched, you will receive tracking information via email or SMS (where available).

You can use the tracking details to monitor the delivery status of your shipment.


5. Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Incorrect or incomplete delivery addresses

  • Other events beyond our reasonable control

We appreciate your patience if such delays occur.


6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided during checkout.


7. Failed Delivery

If delivery cannot be completed due to an incorrect address, repeated unsuccessful delivery attempts, or refusal to accept the package, additional shipping charges may apply for re-delivery where applicable.


8. Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

When reporting a damaged shipment, please include:

  • Your order number

  • Photographs of the package

  • Photographs of the damaged product (if applicable)

We will work with the shipping partner to resolve the issue.


9. International Shipping

Currently, flexili.shop primarily ships within India.

If international shipping becomes available, eligible destinations and applicable shipping charges will be displayed during checkout.


10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Brand: flexili.shop

Email: flexili678@gmail.com

Our customer support team will be happy to assist you with your shipping-related inquiries.